Normal changes in feel or recovery period associated with foam and latex materials over time. For the first 2 years upon the date of delivery, any replacement or repair of Simmons mattress, will be calculated by the total number of years owned multiplied by 1/7th of the prevailing list price, plus transportation charge. NOTE:This warranty is extended ONLY to the original purchaser and his/her delivery address. If your Simmons® mattress, foundation or removable fabric cover (available on select models) fails due to a manufacturing defect, the exclusive remedy under this warranty will be repair or replacement of the defective product in the U.S., Puerto Rico or U.S. Virgin Islands. Air the product out as much as possible. Use a protector pad on your mattress at all times to protect the condition of your mattress and preserve your warranty rights. Product that is obtained other than through an authorized Simmons retailer. Mattress warranties are pretty limited in what they cover. Home; Customer Service; Online Warranty Registration; MATTRESS CARE. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. Replacement of one piece due to a manufacturing defect does not automatically result in the replacement of any other piece, even if purchased as a set. What’s next? No expressed or implied warranties are extended to persons who purchase the product from anyone other than the manufacturer or its authorized dealers, and all warranties to such persons, including the implied warranties of merchantability and fitness, are hereby excluded. Simmons will no honor it.. they will try to charge you as much or more for "upgrading the mattress" with no warranty on the replacement! The Simmons mattress warranty is prorated. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. Press the space key then arrow keys to make a selection. If the mattress cover is removed, the warranty is voided. These mattresses were made so you do not have to flip your mattress. DO NOT remove the mattress cover, even if it has a zipper. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. This warranty covers only manufacturing defects (including some removable mattress covers ), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for such coverage). Limited Warranty Coverage Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. Better support. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. Using the mattress with a support system that includes a foundation (“box spring”): Use a new foundation, or a supportive, rigid, non-yielding foundation; your old foundation may not provide enough support for new products.Metal Frames: For any full size or larger metal frame beneath your foundation, use a frame that provides rigid center support with leg(s) that extends to the floor, as well as support for the head, foot, and sides. Choosing a selection results in a full page refresh. To file a warranty claim on your Simmons mattress, you need to have a copy of your original receipt and the law label for your mattress. DO NOT SMOKE IN BED OR USE OPEN FLAMES (e.g. If you choose to remove the labels, keep them in a safe place. Firm Mattress. If identical materials are not available at the time of repair or replacement, Simmons reserves the right to substitute comparable materials or models and does not guarantee that the replacement will match the existing or original piece. Transportation, inspection or removal cost of product. We will honour ONLY ONE delivery address.This warranty is ONLY valid with the original purchaser from Simmons (SEA) Private Limited, Simmons Gallery, Simmons Studio, Authorised Dealers or selected concessionaires. The limited warranty covers manufacturing defects in your Simmons® mattress or foundation … Discontinued products will be replaced with one of comparable quality and value. Mattress size that is within the tolerance level of ±2cm in width and length. Simmons® reserves the right to refuse service and void the warranty if the mattress or foundation is in an unsanitary condition, if the mattress or foundation has evidence of damage from liquid penetration or use of cleaning fluids, or whenever the product failure is caused by … WAKE UP FULLY CHARGED The Beautyrest Recharge® collection of mattresses incorporates the very latest in mattress technologies. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. Address * Street Address Address Line 2 City State / Province / Region ZIP / Postal Code. e-Warranty Registration Welcome to Simmons E-warranty registration. Warranty; Where to find my Simmons ? Warranties may range from 5 years to a full lifetime warranty. Is it ok to use a heating pad on your Simmons mattress? Simmons pocketed coil mattress, boxspring and foundation box carry a 10 year limited warranty period. Merchandise sold “as-in”, “distressed” or floor model”. Mattress warranties will include a specific sagging depth; if the mattress sags below this threshold, then the manufacturer must replace the product free-of-charge. NOTE:This warranty is extended ONLY to the original purchaser and his/her delivery address. Better temperature management. Skip to content. Warning: Not following the below guidelines for supporting your new mattress may result in damage that will void your warranty. Mattress handles are designed for mattress positioning only. candles, lighters, matches) ON OR NEAR YOUR BED. We’ve outlined the parts of the Sleep Number mattress system and types of damage that are not covered under warranty: Mattress cover or foam indentations: Sleep Number is one of the only companies we’ve come across that does not cover indentations in the … If you purchased a Simmons®mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Simmons®mattress or foundation. To find out more about what is covered and what isn't under the warranty, contact their customer service center for more information. Using the handles to carry the mattress may tear the fabric. Purchase Date * Is this your first Simmons Purchase. The most common range is between 10 and 20 years. All Simmons ® and Beautyrest ® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. We will honour ONLY ONE delivery address.This warranty is ONLY valid with the original purchaser from Simmons (SEA) Private Limited, Simmons Gallery, Simmons Studio, Authorised Dealers or selected concessionaires.In the event of a change of address, in order to continue to enjoy Simmons warranty coverage, the original purchaser MUST update his/her new address with Simmons via phone, email or snail mail. Better comfort. Firmness or comfort preference of the product. However, there are some commonalities between many of the popular brands. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. Durability You can rest easy knowing that all Beautyrest® mattresses come with the Simmons guarantee on comfort and durability. Warranty. If the mattress cover is removed, the mattress warranty is void. If your original dealer is no longer in business or you have moved outside the service area, please contact: Simmons Consumer Care at help@simmons.com or 1-844-Fun-ZZZs. Do I need to flip or rotate my mattress? MENU. Name * First Last. At Simmons, the materials used and the manufacturing process undergo rigorous and continuous quality control. These mattresses were made so you do not have to flip your mattress. Bending, standing or jumping on the mattress. 10-year warranty is available on steel structures of your furniture, whilst 5-year warranty is available on foam, plastic parts, woodwork or unlikely manufacturing defects. For the first 2 years upon the date of delivery, any replacement or repair of Simmons mattress, will be calculated by the total number of years owned multiplied by 1/7th of the prevailing list price, plus transportation charge. ZZZ now, pay later. It’s common for shoppers to assume that the length of the warranty is the same as the expected lifespan of the mattress, but this is not the case. Simmons Mattress in a Box ... Just for Fun-ZZZs! Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. The sagging depth for most mattress warranties is one inch (1″), although sagging depth may fall anywhere between half an inch (1/2″) and two inches (2″). (This warranty does not apply to and excludes): Note: Replacement of any part of the sleep system does not extend the limited warranty or begin a new warranty period. Subscribe for sales, news, and the occasional fun-zzzs! A mattress warranty covers you against defects and manufacturing flaws such as broken springs, visible sagging over a certain depth (usually more than 1 – 1.5″), faulty cover zippers, stitching problems, and potentially other issues mentioned in the terms of the warranty. View All Products Sleep Performance, the New Performance Join our … Although your new mattress meets the requirements of the Federal Flammability Standard, 16 CFR 1633, when it is used alone or with the foundation(s) specified on the 16 CFR 1633 law tag attached to your mattress, it is not fire-proof. If you need to move your mattress, carton or bag it and carry it on its side to avoid damage. Your warranty period is based on the code printed on your white law label as indicated on the Warranty Code Chart below. Kindly click on the button below to begin your registration for the new Simmons product that you have recently purchased. Serta and Simmons —both of which are owned by the National Bedding Company—also offer long warranties ranging anywhere from 3 to 30 years and include no charge for replacements within the first 10 or so years of ownership. In addition, sheets, blankets and other bedding can ignite and burn rapidly when exposed to open flames. Tel. Thank you for purchasing a new Simmons® mattress. The warranty begins at original date of purchase. ⭐Total Score for the Simmons Hybrid Mattress: 7.9/10⭐ Simmons Hybrid Performance Breakdown Pros. The limited warranty covers manufacturing defects in your Simmons® mattress or foundation … If the mattress cover is removed, the mattress warranty is void. If your Simmons® mattress was manufactured on or after July 1, 2007, it meets the requirements of the Federal Flammability Standard, 16 CFR 1633, when your mattress is used alone or with the Simmons® foundation(s) as specified on the 1633 law label (see example of 1633 law label on next panel). This limited warranty is provided to the original purchaser and is not transferable. From $269 Plush Mattress. 5 years – Hydraulic mechanism (for storage bedframe). (Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.) Mattress Warranty Lengths for 47 Top Brands. The limited warranty covers manufacturing defects in your Simmons® mattress or foundation including faults in materials and workmanship. If the Beautyrest® or Simmons ® product you purchased is discontinued at the time of replacement, a current model of comparable quality and value will be selected. Using the mattress with a support system without a foundation (e.g. From $314 Compare & Shop. Cell * Email * Date of Birth. Model name label and law label must be provided to identify the bedding and validate this warranty. We shall not be liable for incidental or consequential damages that result from the use of your Simmons® product. I have filed complaints with BBB but they don't care. These labels serve as a means of identification to establish your warranty rights. Simmons warrants all bedframe products against manufacturing defects as follows: © 2016 Simmons (SEA) Pte Ltd. All Rights Reserved. Bent perimeter border rods in the mattress in innerspring models or grid wires in the foundation damaged by misuse including, but not limited to, moving or bending the sleep set, Mattresses or foundations displaying staining or soiling that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury or disease, Products used in a non-residential, commercial or institutional setting, Bedding sold “as is” or “floor model/sample,” or bedding purchased from second hand parties or non retail establishments, Any accessory products, including but not limited to, adjustable or motion foundations (see owner’s manual for details on warranty coverage), sleep tracking systems, or pillows, Claims on products located outside the United States, Puerto Rico or U.S. Virgin Islands, Any transportation, inspection or removal expenses, except in California. Let your new sleep set “air” as long as possible upon removal from its plastic packaging. If the mattress cover is removed, the mattress warranty is void. There will be an inspection fee. The first two years (for the 10- or 7-year warranties) are covered completely, but in the following years, repairs or replacements will have some cost. Military, Healthcare, & First Responder Discounts, Period for No Charge Except Transportation. e-Warranty Registration Welcome to Simmons E-warranty registration. Mattresses topper. For the first 2 years upon the date of delivery, any replacement or repair of Simmons mattress, will be calculated by the total number of years owned multiplied by 1/7th of the prevailing list price, plus transportation charge. Claim Procedure. Damages arose from abnormal household usage or induced by natural / artificial light exposure is excluded from our warranty service. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.) Simmons Optics Warranty Information LIFETIME LIMITED WARRANTY (FOR SIMMONS BINOCULARS, RIFLESCOPES AND SPOTTING SCOPES) Your Simmons ® optical product is warranted to be free of defects in materials and workmanship for the lifetime of the original owner. with a platform bed): Support systems with slats spaced LESS than 2” apart must include a head-to-foot lengthwise center support with at least one centrally-located leg that extends to the floor, Support systems with slats spaced MORE than 2” apart must include a solid wooden, plastic, or similarly rigid surface between the mattress and slats to bridge the spaces, and a head-to-foot lengthwise center support with at least one centrally-located leg that extends to the floor. Online Warranty Registration. Never use the mattress handles to support the weight of the mattress. The list of what isn’t covered is much longer than that of what is. What that does mean for you? If you remove white law tag from product, please retain the original for your records. Determination of whether a support system is adequate is at the sole discretion of Serta Simmons Bedding. One of the most common problems with a mattress is sagging. Prequalify & pay over time with Affirm >. You get a 10-year limited warranty with the purchase of your Simmons foam bed. OK. Bedding accessories / Mattresses topper. If your Beautyrest® or Simmons mattress or foundation fails due to a manufacturing defect, the exclusive remedy under this warranty will be replacement of the defective product in the U.S., Puerto Rico or U.S. Virgin Islands. Dissatisfaction with the mattress including, but not limited to: Heat / Back Aches/ Rashes. If you store the mattress, it must be laid flat to avoid shifting of the comfort layers. Do not fold, stand or jump on product as damage can occur. If you opened a warranty claim through your dealer and are dissatisfied with the outcome, please contact our office. Mattress or foundation damaged by misuse or abuse, Mattresses used with an inadequate foundation and/or support system, Bed height & mattress weight preferences\Normal body impression(s) as indicated by the warranty code (see chart). If the Simmons® product you purchased is discontinued at the time of replacement, a current model of comparable quality and value will be selected. These mattresses were made so you do not have to flip your mattress. A copy of original bill of sale is needed to determine original date of purchase. Simmons logo with a closed eye in place of the o. Mattresses. Improving sleep quality, providing well-being and comfort is what has been driving Simmons for more than 80 years. There is a law tag on both the mattress and box spring. Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. LIMITED WARRANTY COVERAGE. Whether you sleep on your back, on the side or whatever your sleeping habits, the use of a mattress topper will meet your expectations in terms of comfort. It covers manufacturing defects and faults in the material. The use of any platform that lacks support as outlined above may result in damage to your mattress that will void your warranty. Please retain your purchase receipt to verify date of purchase. A file can be claimed directly on their website. The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed the term of this limited warranty. In order for Simmons to honor your warranty, you must use the proper foundation and follow the mattress care guidelines outlined in your warranty. Replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. Handles are provided to assist in positioning the mattress on the foundation. After the first 2 years upon the date of delivery, cost of any replacement or repair of Simmons mattress, boxspring or foundation box, will be calculated by the total number of years owned multiplied by 1/10th of the prevailing list price, plus transportation charge. For the first 2 years upon the date of delivery, Simmons will at its option, replace or repair a Simmons mattress, boxspring or foundation box, due to manufacturing defects, at no charge (excluding transportation charge). Mattress, boxspring or foundation box that is soiled, burnt or has received obvious abuse or improper care (please refer to the care instruction), such as mattress with inadequate support from a weak, mismatching size boxspring or an improper bed frame, namely nest type and wooden rail type. Handles. The warranty coverage runs from the original date of purchase. These long-term warranties should give consumers as much comfort as the mattresses themselves! The delivery of Simmons mattress from point A to point B MUST be handled by Simmons to ensure the validity of the warranty. 0 Items in your cart. This warranty gives you specific rights, you may have other rights which vary from state to state. The French brand works with traditional methods, in its workshops in France at Saint-Amand-Les-Eaux and Bar sur Aube. To receive service under the terms of this warranty contact your original Simmons® dealer. Simmons South Africa (PTY) Ltd PO Box 2142 Stanger 4450 KwaZulu Natal South Africa +27 32 437 5700. simmonssales@iafrica.com Every mattress company has some small differences int heir warranty, so it is always best to look into a brand’s warranty section of their site. Contact Simmons Prequalify & pay over time with Affirm > Simmons logo with a closed eye in place of the o. Country. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. Wooden/Platform Frames: For any full size or larger frame that does not have a metal center support, you must use at least five (5) 1” x 4” hardwood or metal slats and add leg supports that extend to the floor below the center of the three (3) center slats. Normal Body impressions of 38mm (1.5 inch) or less. Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. The limited warranty applies only to manufacturing defects only. Any support system that does not fit within the above descriptions must at minimum provide a rigid platform with adequately distributed supports extending to the floor. Warranty Code on Law Label Total Limited Warranty Period for No Charge Except … Simmons shall not be liable for incidental or consequential damages that result through the use of this product. If your Simmons® mattress or foundation fails due to a manufacturing defect, the exclusive remedy under this warranty will be replacement of the defective product. From $224 ⭐ best seller ⭐ Medium Mattress. Yes; No; If this is a replacement, are you replacing? ; The edge support score is … Rotating your mattress helps even out wear. The only acceptable spot cleaning method is to apply baking soda to the soiled area, let stand about 15 minutes, vacuum, and repeat as needed. Kindly click on the button below to begin your registration for the new Simmons product that you have recently purchased. The information that you provide in this form will be reviewed by the Beautyrest warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. The delivery of Simmons mattress from point A to point B MUST be handled by Simmons to ensure the validity of the warranty. In the event of a change of address, in order to continue to enjoy Simmons warranty coverage, the original purchaser MUST update his/her new address with Simmons via phone, email or snail mail. A mattress warranty covers physical defects in the product. Simmons offers a 10-year limited warranty on their mattresses. Simmons product that is stained, soiled or infested with vermin even if defective. Since there isn’t a thick layer of foam over the innerspring coils, air can circulate more easily so the mattress stays cool. You should contact the dealer who sold you … Mattress Warranty Overview. We reserve the right to refuse service and void the warranty if the mattress or foundation is in an unsanitary condition, if the mattress or foundation has evidence of damage from liquid penetration or use of cleaning fluids, or whenever the product failure is caused by factors other than defective workmanship or materials. This warranty also covers faults in materials or manufacturing defects in the removable fabric cover available on select models. Mattress is ok for few years but when it does go back, forget about the 10yrs warranty. Your mattress is designed and manufactured to provide you with high quality sleep for many years into the future. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. For all adjustable foundations, please see the owner’s manual for required safety, support, and warranty coverage. 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